FAQs
FAQ
Minimum order quantities vary by product. Generally: Agricultural products (5 MT),
Specialty items (100 kg – 500 kg), Industrial products (negotiable). Contact us for specific MOQ details.
Typical timeline: 2-4 weeks from order confirmation to shipment, depending on product type, quantity, and destination. Rush orders may be accommodated with premium pricing.
Yes, we can arrange product samples for evaluation. Sampling process typically takes 1-2 weeks. Sample costs vary by product.
Our products carry ISO 9001, FSSAI, APEDA, and other relevant international certifications depending on product category. Full certification documentation provided with orders.
We offer flexible payment terms including:
– 30% advance + 70% before shipment (standard)
– Letter of Credit (LC)
– Negotiable terms for established partners
Yes, we provide end-to-end logistics including:
– Port handling
– Customs clearance
– Insurance
– International shipping
– Door-to-door delivery available
All products undergo:
– Laboratory testing
– Third-party inspection
– Compliance verification
– Pre-shipment quality checks
– Complete documentation
Yes, we accommodate various order sizes:
– Bulk orders (20ft/40ft containers)
– Wholesale quantities (5MT+)
– Retail quantities (100kg – 500kg)
– Custom quantity options
What to Expect After Contacting Us
Initial Response (Within 24 hours)
We acknowledge your inquiry and perform an initial assessment of your requirements to understand scope and feasibility.
Detailed Consultation (Within 48 hours)
Our team discusses your needs in detail, explores suitable product options, and shares preliminary pricing insights.
Quotation (Within 5 business days)
You receive a comprehensive quotation covering product specifications, pricing structure, timelines, and commercial terms.
Negotiation & Finalization (Flexible timeline)
We collaborate with you to review, negotiate, and finalize all terms and conditions before order confirmation.
Order Processing
Order confirmation, payment arrangements, and production or sourcing schedules are finalized and initiated.
Regular Updates
You receive ongoing communication, real-time tracking updates, and clear visibility throughout the export process.